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Monday, 4 July 2016

MTN Introduce Do Not Disturb (DND) Service For Stopping Unwanted SMS

MTN has introduced a do not disturb service to all their customers  though Etisalat has done the same. Receiving unwanted SMS has been a thing of annoyance especially to me and i know to many of us because it might come the time you really do not want to be distracted, but with this new service introduced by MTN you do not need to worry any longer.





What is Do not Disturb Service?

The Do-Not-Disturb service allows MTN customers to opt out of receiving promotional messages for 3rd Party services (Bulk SMS, VAS promos, etc.)
What are the main features of DND?


The service will feature the following:

 Fully Blocked mode allowing customers to Opt Out totally from receiving promotional messages via SMS and IVR.
Partially Blocked mode allowing customers to filter service categories for promotional messages they wish to receive. Any category not selected is blocked.
How much does DND cost?

The service is free to customers.


How to activate DND

A customer will be able to perform the following DND activities via SMS

View Status
Activate full blocking
Activate partial blocking
Opt out of DND
Simply text HELP to the short code 2442 to find out more

The following SMS keywords can be used to set your DND preference.
STOP: To stop all SMS and IVR messages 
ALLOW: To receive all SMS and IVR messages
SMS 1: To receive Banking / Insurance/ Financial Products SMS 
SMS 2: To receive Real Estate SMS and IVR messages
SMS 3: To receive Education SMS and IVR messages
SMS 4: To receive Health SMS and IVR messages 
SMS 5: To receive Consumer goods & Automobiles SMS and IVR messages
SMS6: To receive Communication/Broadcasting/Entertainment/IT SMS and IVR messages
SMS 7: To receive Tourism & Leisure SMS and IVR messages 
SMS 8: To receive Sport SMS and IVR messages 
SMS 9: To receive Religion SMS and IVR messages 
STATUS: To check your DND status

How to Deactivate DND

To opt out of the service, you will need to text the word "ALLOW" to the short code 2442. To opt-out is free.
How to check status

To check status, you will need to text the key word STATUS to 2442
Are promotional messages for MTN services included in DND?

NO. DND service will only be introduced for 3rd party services e.g. VAS, Bulk SMS etc.

Source: MTN 

With this listed above i think part of our worries are gone.

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